Chef, Soutien aux ventes
Core
Lead the implementation of two priority projects for the subsidiary: the Commercial Incentive Plan (SIP) and sample management.
Role type
Senior Sales Operations Manager (Commercial Excellence)
Builds
Commercial incentive plans and pharmaceutical sample management programs
Domain
Pharmaceutical industry, Sales Operations, Commercial Analytics
Required skills
Project management, Stakeholder coordination, Process design, Data analysis, Problem solving, Advanced Excel, Advanced PowerPoint, Written communication, Oral communication, Meeting facilitation
Preferred skills
Commercial incentive plan experience, Pharmaceutical sample management experience, Veeva CRM knowledge, IQVIA knowledge, Master data management knowledge, System integration knowledge, Senior leadership partnership experience, Healthcare industry experience
Technologies
Microsoft Excel, PowerPoint, Veeva CRM, PDI, OneKey, IQVIA
Responsibilities
Own and coordinate the end-to-end SIP calendar, milestones, dependencies, and governance deliverables; Design and implement the subsidiary's sample management operational model and governance framework; Coordinate cross-functional governance involving Customer Excellence, Data, Compliance, Finance, and Sales Leadership; Establish operational reviews and governance meetings to address incidents, service levels, root causes, and risks; Monitor supplier and operational performance and escalate critical issues; Translate complex operational topics into clear decisions and practical execution plans.
Seniority
Senior, hands-on IC