Technical Delegate / Flying Doctor (m/w/d)
Core
Technical specialist providing on-site and remote diagnostic support to dealerships and workshops across Europe for complex vehicle issues.
Role type
Senior IC vehicle diagnostic engineer (field service)
Builds
Reduced vehicle downtime and accurate first-time repairs for automotive OEMs
Domain
Automotive after-sales / vehicle diagnostics
Required skills
Complex electrical/electronic fault diagnosis, OEM diagnostic tools (wiTECH, DiagBOX), Root Cause Analysis, CAN/LIN/FlexRay networks, Schematic interpretation, Fleet-wide issue analysis, Technician coaching
Preferred skills
Field service experience, Multi-brand background, OEM/Importer technical support experience
Technologies
wiTECH POD, DiagBOX VCI, CAN, LIN, FlexRay
Responsibilities
Conduct on-site and remote diagnostic missions for dealers and workshops; Diagnose and resolve complex electrical/electronic and multiplexing faults; Analyze individual vehicle issues and systemic fleet patterns; Perform software updates, reprogramming, and parameterization using OEM tools; Create technical reports and case updates; Coach and instruct technicians; Contribute recurring issues to continuous improvement processes
Seniority
Senior, hands-on IC