Technical Specialist
Core
Support the implementation and operation of Battery Electric Locomotives (BELs) for a mining customer in Port Hedland, focusing on maintenance, engineering, and fleet performance.
Role type
Senior Technical Specialist (Rail/Mining)
Builds
Battery Electric Locomotive (BEL) fleet operations and maintenance programs
Domain
Rail freight, Mining, Electric Locomotives
Required skills
Grade A Electrical License, Project management, Customer relationship management, Fleet performance analysis, Troubleshooting and repair, Technical reporting, Parts management, Safety compliance
Preferred skills
Experience with Wabtec/GET locomotives, International travel, Microsoft Office proficiency
Technologies
Microsoft Office (Excel, Word, PowerPoint, Outlook), Fleet management systems
Responsibilities
Coordinate implementation of field modifications and monitor effectiveness; Ensure timely resolution of customer issues; Monitor Fleet performance and communicate trends to parts ordering; Provide coaching and assistance to customer on product maintenance; Perform joint investigation of failed components for warranty administration; Manage day-to-day material requisition transactions; Report on fleet performance criteria and contribute to customer monthly meetings; Track product performance metrics and issue recommendations for continuous improvement.
Seniority
Senior, hands-on IC