FEC Manager
Core
Manage a portfolio of contracted Family Enrichment Centers (FECs) in NYC, serving as the primary liaison between the city and provider organizations to ensure high-quality implementation of the FEC model.
Role type
Senior Program Manager (Contract Oversight & Technical Assistance)
Builds
30 community-based Family Enrichment Centers providing family-centered spaces and resources across NYC
Domain
Public sector / Child welfare / Community services
Required skills
Contract management, budget oversight, technical assistance, site visit assessment, stakeholder relationship management, data analysis, program implementation, risk identification, cross-functional coordination
Preferred skills
Cultural humility, experience with community-based organizations, knowledge of child welfare systems
Technologies
PASSPort Portal, data/information collection and reporting systems
Responsibilities
Monitor provider alignment with FEC Model Standards and contract requirements; review provider reports, workplans, and corrective action plans; approve annual budgets, budget modifications, and invoices; provide ongoing coaching and technical assistance to contracted FEC Directors; conduct regular site visits to assess implementation quality and fidelity; coordinate with internal ACS teams to support provider needs; document performance concerns and prepare briefings for leadership.