Director of Revenue Operations Analytics & Performance Management
Core
Build and operate the centralized Revenue Operations (RevOps) management infrastructure to monitor business performance, identify operational gaps, and drive patient visit growth.
Role type
Director of Revenue Operations Analytics & Performance Management
Builds
KPI scorecards, operational dashboards, analytical models, and intervention workflows
Domain
Healthcare services / Revenue Operations / Commercial Analytics
Deliverable
dashboards & analysis
Required skills
Revenue Operations, Sales Operations, Commercial Analytics, Strategy & Operations, Business Intelligence, FP&A, Root-cause analysis, Forecasting, KPI frameworks, Data modeling, Executive presentation, Cross-functional influence
Preferred skills
Healthcare, Healthcare services, PE-backed companies, Multi-site environments, B2C operating models, AI-enabled analytics
Technologies
Power BI, Tableau, Looker, Excel
Responsibilities
Own KPI monitoring and performance analytics across Day 1s, retention, staffing, and payer economics; Build recurring analytical models and performance diagnostics; Conduct root-cause analysis on operational underperformance; Support Day 1 forecasting; Translate data into actionable recommendations for leadership teams; Build and maintain KPI scorecards and operational dashboards; Partner cross-functionally with Growth, Marketing, Operations, Clinical, HR, Finance, and Contact Center teams; Improve reporting automation, data integrity, and workflow visibility.
Seniority
Director, strategic leadership & cross-functional influence