Director of Program Operations, Data, & Systems, MBA Program
Core
Lead integrated portfolio of academic program operations, data analytics, and business systems for the Harvard Business School MBA Program.
Role type
Senior Director of Program Operations, Data, & Systems
Builds
MBA academic program delivery, student/faculty experience, and operational capabilities
Domain
Higher Education / MBA Program Operations
Required skills
Strategic leadership, systems thinking, process transformation, data analytics, change management, stakeholder management, team development, risk management, complex program operations
Preferred skills
Higher education experience, mission-driven organization experience
Technologies
Data platforms, analytics tools, business systems, digital transformation tools
Responsibilities
Lead and develop senior functional managers and multidisciplinary teams; translate strategy into coordinated work plans and resource decisions; oversee core academic program and course operations; lead business process redesign and systems transformation; provide strategic direction for data and analytics functions; serve on Registrar's Office leadership team for organizational strategy.
Seniority
Director, strategic leadership & team management
