OUTREACH DATA MANAGER
Core
Design and oversee data collection processes to report on, analyze, and review community development programs related to tenant outreach and case management; evaluate and implement improvements to address complex data problems; prepare evaluation reports for senior management using data visualization.
Role type
Senior data analyst / program evaluator
Builds
Evaluation reports and data-driven insights for tenant outreach and case management programs
Domain
Public sector social services / community development
Deliverable
dashboards & analysis
Required skills
Data collection process design, data analysis, data visualization, report writing, project management, stakeholder communication, policy analysis, cross-agency collaboration, dataset management, operational improvement
Preferred skills
Experience with peer-to-peer texting, phone banking, or canvassing infrastructure
Technologies
Data visualization tools, internal/public datasets, peer-to-peer texting platforms, phone banking systems
Responsibilities
Design and oversee data collection processes for community development programs; Evaluate and implement improvements to address complex data problems; Prepare and present evaluation reports for supervisors and senior management; Improve outreach efficiency by analyzing internal, partner, and public datasets; Coordinate with Data & Analytics Team members for effective project management; Collaborate with city agencies and organizations to utilize technological resources and inform policy.
Seniority
Mid-level, hands-on analyst
