First Deputy Director
Core
Lead the administration of child protective services within a specific borough, ensuring mandated investigations occur within 24 hours and overseeing crisis intervention and preventive services for at-risk families.
Role type
Senior management IC (First Deputy Director)
Builds
Child welfare and juvenile justice services, foster care, and community supports for children and families
Domain
Public sector / Child welfare / Juvenile justice
Required skills
Strategic planning, team leadership, policy implementation, operational management, crisis intervention, stakeholder coordination, performance evaluation, system implementation, rapid decision-making, quality assurance
Preferred skills
Master of Social Work, knowledge of NY State Connections system, experience in diverse communities, bilingual ability (Spanish)
Technologies
NY State Connections, automated child welfare systems
Responsibilities
Ensure mandated investigation of abuse/neglect reports within 24 hours; oversee crisis intervention and preventive services; manage management compliance systems; direct child protective services managers and caseworker units; ensure units are staffed, equipped, and trained; collaborate with inter/intra agencies for staff development; implement agency policy and operational systems; monitor management controls and evaluate subordinates; improve service quality; resolve operational problems; design solutions for case-related issues; make quick decisions without prior approval.
Seniority
Senior, hands-on IC with strategic oversight