Internal Communications & Community Relations Manager
Core
Develop and execute internal communications programs and community presence strategies to promote company culture, values, and behaviors for team members.
Role type
Internal Communications & Community Relations Manager
Builds
Internal communications systems, team member engagement programs, and community relations initiatives
Domain
Hospitality / Gaming
Deliverable
product features
Required skills
Internal communications strategy, project management, metrics development, graphic design, content creation, budget management, stakeholder collaboration, leadership coaching, event planning
Preferred skills
Experience in consumer-driven hospitality, retail, or entertainment; navigating matrixed environments
Technologies
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Adobe Photoshop, Adobe InDesign
Responsibilities
Manage internal communications strategy and systems; develop and implement metrics to track engagement and retention; publish team member communications including writing and graphic design; monitor departmental budget; collaborate with leadership and HR on communication needs; represent the property in the community; guide execution of internal and community events
