CAGE & PLAYER'S CLUB CASHIER
Core
Provides superior service and handles cashier functions for internal and external customers at a casino cage and player's club.
Role type
Casino Cage & Player's Club Cashier
Builds
Player loyalty programs and guest satisfaction
Domain
Gaming / Casino
Deliverable
client delivery
Required skills
Cash handling, Foreign currency exchange, Loyalty program management, Customer service, Report preparation, Equipment troubleshooting
Preferred skills
Basic math skills, Organizational skills, Verbal and written communication
Technologies
TRU backoffice system, Jetsorts, ATM software
Responsibilities
Cashes checks, money orders, coins, chips, and TITO tickets; Issues player club cards and maintains member database; Exchanges foreign currency and gaming tokens; Resolves customer service issues; Monitors and replenishes TRU currency/coin levels; Processes daily impressments and prepares daily worksheets/reports; Coordinates TRU close processes and inventory reconciliation; Transports currency to appropriate areas; Performs minor maintenance on TRUs, Jetsorts, and ATMs.
Seniority
Entry-level, on-the-job training