Director of Project and Business Operations Management (PBOM)
Core
Director of Project and Business Operations Management (PBOM) overseeing project portfolios, business processes, and strategic initiatives for the NYC Department of Environmental Protection's Bureau of Water and Sewer Operations.
Role type
Senior leadership project and business operations director
Builds
Strategic initiatives, business process improvements, and operational efficiency programs for municipal water and sewer services
Domain
Municipal utilities / Water and wastewater management
Required skills
Project management, business process analysis, strategic planning, stakeholder management, performance tracking, SOP development, cross-functional leadership, data analysis, program governance, change management
Preferred skills
Experience with proprietary online tools, mapping and analytical projects, coaching and training initiative owners
Technologies
Internal proprietary online tools
Responsibilities
Deliver analysis and project management support for engineering and operational divisions; Lead multi-division analysis and projects; Manage projects from intake to sign-off; Develop and implement business processes and policies; Track strategic initiatives and measure performance; Coach and train initiative owners on project management techniques; Ensure consistent working practices and asset libraries across business operations areas.
Seniority
Director level, executive leadership