Automotive Technical Parts Advisor (German-speaking)
Core
Provide expert assistance in diagnosing complex parts issues and support the dealer network with quick solution finding for technical product problems.
Role type
Technical Parts Advisor (Automotive)
Builds
Parts advice and technical solutions for dealer workshops and dealerships
Domain
Automotive industry, after-sales parts and technical support
Deliverable
client delivery
Required skills
Automotive industry experience, technical issue resolution, warranty processes, fluent English and German, strong communication, detail-oriented
Preferred skills
Practical workshop experience, customer-focused mindset, proactive approach, ability to work independently
Technologies
Communication channels (specified)
Responsibilities
Diagnose complex parts issues, support dealerships with parts advice for the entire product range, act as an interface between manufacturer and dealers, work closely with workshop technicians
Seniority
Individual Contributor, mid-level
