Virtual Access Specialist
Core
Non-clinical virtual resource educating Health Care Providers (HCPs) on patient access, reimbursement, and prescription status to enhance patient experience.
Role type
Senior IC account management specialist (payer access & reimbursement)
Builds
Patient support programs and payer navigation strategies for HCPs
Domain
Healthcare / Payer Access & Reimbursement
Deliverable
client delivery
Required skills
Payer policy expertise, account management, cross-matrix communication, process improvement, critical thinking, prescription status tracking
Preferred skills
Biological sciences, pharmacy, or business degree; 3-5 years in account/payer management
Technologies
AbbVie approved support tools
Responsibilities
Educate HCPs on patient support programs and payer processes; Act as subject matter expert on local/regional/national payer policies; Develop relationships with providers in assigned territory; Report payer trends to internal teams; Lead process improvement initiatives for patient access
Seniority
Mid-Senior, hands-on IC