OUTREACH SPECIALIST
Core
Engage New Yorkers through door-to-door canvassing, phone calls, and peer-to-peer texting to assess needs and inform them of City services, with a primary focus on housing benefits.
Role type
Community Associate / Outreach Specialist
Builds
City service access and housing benefit navigation for New Yorkers
Domain
Public sector social services / housing assistance
Deliverable
client delivery
Required skills
community-based outreach, case management, door-to-door canvassing, phone outreach, peer-to-peer texting, event coordination, stakeholder liaison, data tracking, meeting facilitation
Preferred skills
familiarity with NYC government, knowledge of housing issues
Responsibilities
Conduct outreach Days of Action and community events; Respond to incoming calls from the Tenant Helpline; Liaise with community stakeholders and agency partners; Assist with special projects
Seniority
Entry-level to Junior, hands-on IC