Enterprise Onboarding Engineer
Core
Provide production and proof-of-concept onboarding services for customers, assisting with the implementation of the Sectigo product portfolio (certificate lifecycle management) and serving as a technical liaison.
Role type
Senior individual contributor enterprise onboarding engineer
Builds
Customer onboarding experiences and implementation of digital trust solutions
Domain
Cybersecurity / Certificate Lifecycle Management (PKI)
Deliverable
client delivery
Required skills
Active Directory, Microsoft Certificate Authority, Windows servers, Linux administration, Public Key Infrastructure (PKI), SSL, X509, Public Cloud (Azure/GCP/AWS), Web servers, Firewalls, Load balancers, Scripting (PowerShell/Python/Bash), REST APIs
Preferred skills
eCommerce, CDN, DNS, WAF, Web Hosting, MCP certification, Azure/GCP/AWS certification
Technologies
Active Directory, Microsoft Certificate Authority, Windows, Linux, Azure, GCP, AWS, PowerShell, Python, Bash
Responsibilities
Provide subject matter expertise during post-sales engagement, maintain customer communication via ticketing system, contribute to building and improving the Onboarding Readiness Program and knowledge base, troubleshoot technical issues during implementation
Seniority
Mid-Senior, hands-on IC