Community Engagement Specialist, Harvard Innovation Labs
Core
Owns the relationship with students in the Harvard Innovation Labs ecosystem, acting as a community communications strategist to build engagement and create customized experiences.
Role type
Community Engagement Specialist
Builds
Student community programs, communications campaigns, and event experiences for 3000+ active members
Domain
Higher Education / Student Innovation Ecosystem
Deliverable
product features
Required skills
Community management, program administration, multi-channel communications, event planning, data synthesis from surveys, stakeholder liaison, process implementation
Preferred skills
Customer service, community engagement, marketing communications, basic data analysis
Technologies
Microsoft Office, Salesforce, MIDAS, SurveyMonkey Apply
Responsibilities
Manage the student i-lab community and application funnel; plan and execute ~30-40 community events per year; develop and execute community communications strategy; synthesize survey and feedback data to inform program improvements; represent HIL at internal and external events; manage student-facing initiatives like the Student Ambassador program
Seniority
Mid-level, hands-on IC
