Risk Prevention & Support Specialist
Core
Review and validate automotive warranty claims from dealerships, analyze data for anomalies, and provide audit counseling to mitigate chargebacks.
Role type
Warranty claims analyst and audit specialist
Builds
Validated claims data and audit reports for OEM warranty programs
Domain
Automotive / Warranty Claims
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Automotive claims program knowledge, mechanical automotive background, data analysis, MS Office suite proficiency, process improvement identification
Preferred skills
ESP or Warranty claims program knowledge, familiarity with OASIS and ACESII systems
Technologies
MCA, OASIS, ACESII
Responsibilities
Review claims against policy guidelines, analyze dealer information to set audit targets, communicate potential chargebacks, provide backup support to warranty operations, identify process improvements, travel to dealer locations for audits and training
Seniority
Mid-level, hands-on IC