Front Office Coordinator
Core
Administrative leadership and front office operations for a physical therapy clinic, managing patient intake, scheduling, and billing support.
Role type
Front Office Coordinator
Builds
Patient care workflow and clinic operations
Domain
Healthcare / Physical Therapy
Deliverable
client delivery
Required skills
customer service, scheduling, patient intake, insurance verification, billing support, multi-line phone system management, relationship building, problem solving, computer proficiency, multitasking
Responsibilities
Greet and welcome patients, check patients in, schedule patients for the duration of their plan of care, answer multi-line phone system, gather patient demographics and insurance information, coordinate referrals and patient charts, obtain authorizations for treatment, collect patient co-pays and assist in billing collections, perform special projects as assigned
