Member Services Representative
Core
Process member transactions, manage cash operations, and provide front-line service at a credit union branch.
Role type
Member Services Representative (front-line teller/service)
Builds
Consumer loan disbursements, account openings, wire transfers, and daily branch settlements
Domain
Financial Services / Credit Union
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
cash handling, transaction processing, account opening, wire transfer assistance, BSA compliance, customer service
Preferred skills
problem solving, computer skills, willingness to travel between branches
Technologies
Credit Union systems, ATM terminals, coin machines
Responsibilities
Process deposits, withdrawals, and loan payments; balance teller drawers and vaults; handle member complaints and inquiries; assist with domestic and international wire transfers; complete deposit verifications and address changes; provide branch telephone coverage; maintain workstation and branch appearance.
Seniority
Entry-level, hands-on IC