Associate Commissioner
Core
Provide strategic leadership and oversight for the Office of Service Matching, ensuring families are connected to community-based child welfare services including homemaking, house attendant, and housekeeping.
Role type
Senior IC Associate Commissioner (Service Matching)
Builds
Integrated service delivery networks for child welfare and family support
Domain
Public sector / Child welfare / Social services
Deliverable
Product features (service matching systems & processes)
Required skills
Strategic leadership, team supervision, stakeholder liaison, policy alignment, data-informed decision-making, contract management, culturally responsive care
Preferred skills
Experience with systems improvement, innovation, and strategic initiatives
Technologies
Data tracking systems, reporting tools
Responsibilities
Provide strategic leadership and oversight for the office; Supervise Assistant Commissioners and Executive Directors; Serve as senior liaison across internal divisions and external agencies; Represent the Deputy Commissioner at high-level meetings; Establish consistent practices for service delivery; Drive a data-informed culture; Partner with IT to strengthen tracking systems; Participate in contract development and performance evaluation; Support integration of culturally responsive approaches; Provide executive oversight for high-risk cases.
Seniority
Senior, hands-on IC
