Internal Communications & Community Relations Manager
Core
Develops and executes internal communications strategies and community presence programs to promote company culture, values, and behaviors for team members.
Role type
Internal Communications & Community Relations Manager
Builds
Internal communication channels, community engagement initiatives, and team member recognition programs
Domain
Consumer-driven hospitality, retail, or entertainment
Deliverable
product features
Required skills
Internal communications strategy, project management, metrics development, graphic design, video production, leadership coaching, budget management, cross-functional collaboration
Preferred skills
Experience in matrixed environments, solutions-focused approach, high-volume workload management
Technologies
Microsoft Word, Excel, Outlook, PowerPoint, Adobe Photoshop, Adobe InDesign
Responsibilities
Manage internal communications strategy and systems; develop and implement metrics to track engagement and retention impact; publish team member communications including writing and graphic design; monitor departmental budget; represent the property in the community; guide execution of internal events and community efforts
Seniority
Mid-level, hands-on IC
