Supervisor SAP Customer Master Data & Analytics
Core
Lead governance, data quality, and operational excellence for Customer Master Data across SAP S/4HANA to enable Order-to-Cash execution and data-driven decision-making.
Role type
Senior IC/Lead Master Data Governance & Analytics Manager
Builds
Accurate, compliant customer data assets and analytics dashboards supporting OTC processes
Domain
Enterprise Data Governance / Master Data Management / SAP S/4HANA
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Master Data Management, Data Governance, Order-to-Cash processes, SAP S/4HANA, SQL Server, Power BI, Oracle, Data Modeling, Smartsheet, Excel, People Leadership, Process Improvement, Regulatory Compliance (SOX)
Preferred skills
Syniti DSP experience, Internal Audit/SOX background, Large-scale system transformation leadership, AI-enabled automation
Technologies
SAP S/4HANA, Syniti DSP, SQL Server, Power BI, Oracle, Smartsheet
Responsibilities
Define and enforce global customer data standards and stewardship practices; Lead and manage a team of 3–5 analysts for customer onboarding; Drive continuous improvement initiatives and AI-enabled automation; Deliver executive-level reporting on data quality and KPIs; Oversee MDM/DSP operating models and workflow SLAs
Seniority
Senior, hands-on IC with people leadership