Senior Product Manager
Core
Shape, ship, and launch resident-facing public technology products end-to-end for New Yorkers, moving from problem framing to public launch.
Role type
Senior Product Manager (Public Interest Technology)
Builds
Public-facing digital government services and products for New York City residents
Domain
Public sector / Digital government / Civic technology
Deliverable
product features
Required skills
Product strategy, end-to-end product lifecycle management, discovery and research, stakeholder management, prioritization, metrics definition, public launch coordination, product culture building
Preferred skills
Experience with generative tools, mentorship, hiring
Technologies
Generative tools
Responsibilities
Lead resident-facing products from problem framing through public launch; Plan and run discovery with New Yorkers and agency partners; Partner with designers, engineers, and researchers on product decisions; Build relationships with policy advisors and executive sponsors; Coordinate production launch requirements; Define and measure product success; Drive public launches and rollout; Write product briefs and decision memos; Shape product culture through mentorship and hiring.
Seniority
Senior, hands-on IC with mentorship responsibilities