SPECIAL ASSISTANT
Core
Manage the day-to-day operations of the Deputy Commissioner's office, including project coordination, data analysis, and policy monitoring for the Department of Social Services.
Role type
Senior administrative manager (Special Assistant)
Builds
Administrative support and operational oversight for the Office of Policy, Procedures, and Training
Domain
Public sector social services administration
Deliverable
Dashboards & analysis
Required skills
Project management, data analysis, report writing, policy interpretation, stakeholder liaison, survey design, organizational evaluation
Preferred skills
Knowledge of social services policies, experience with Learning Management Systems (LMS)
Technologies
ABSORB Learning Management System
Responsibilities
Coordinate large-scale project initiatives and workgroups; compile training data and prepare comprehensive reports; liaise with agency units and city entities on training needs; respond to inquiries regarding training content and policy; conduct management surveys and organizational evaluations; analyze procedure effectiveness and provide recommendations; monitor new policy changes affecting training processes.
Seniority
Senior, hands-on IC
