Senior Data Operations Coordinator I
Core
Manage field data collection projects, monitor interviewer performance, and ensure adherence to survey methodologies and company procedures.
Role type
Senior Data Operations Coordinator (Field Quality Control)
Builds
Field data delivery and audience measurement reports for clients
Domain
Media research and audience measurement
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Microsoft Office, database management, fieldwork concepts, survey methodologies, analytical skills, English communication
Preferred skills
Bachelor's degree, prior experience in Field Quality Control/Field Officer/recruiting, motorcycle ownership
Technologies
Microsoft Office, databases
Responsibilities
Set performance goals and deadlines, organize workflow for interviewers, monitor employee productivity and provide coaching, resolve complaints, maintain timekeeping and personnel records, hire and train new interviewers, prepare performance reports, enforce legal and company policies
Seniority
Senior, hands-on IC