Technology Engineering Associate Director, Observability and Event Management
Core
Technical authority for enterprise observability and event management, ensuring platforms and infrastructure are measurable, predictable, and resilient through proactive detection and automated remediation.
Role type
Senior IC Associate Director (Observability & Event Management)
Builds
Enterprise monitoring, telemetry, and event lifecycle capabilities
Domain
IT Operations / Observability / AIOps
Deliverable
production ML models | infrastructure
Required skills
OpenTelemetry, distributed tracing, event correlation, AIOps, automation frameworks, ITIL Event Management, vendor management, team leadership, technical strategy
Preferred skills
Experience with Datadog, Dynatrace, Grafana, or SolarWinds, translating telemetry into insights, bridging technical and business audiences
Technologies
OpenTelemetry, Datadog, Dynatrace, Grafana, SolarWinds
Responsibilities
Own observability strategy across logs, metrics, traces, and digital experience monitoring; Lead engineering of modern telemetry pipelines; Drive automation-first approaches for alerting and remediation; Partner with platform teams to embed observability; Lead and develop a team responsible for enterprise observability services; Mentor engineers towards proactive reliability.
Seniority
Senior, hands-on IC with management responsibilities
