Protective Services Worker - Family and Children's Services - Human Services Agency (2940) (X00002)
Core
Conduct professional investigations, case management, and casework to ensure the safety and well-being of children, youth, and families within the Family & Children's Services program.
Role type
Protective Services Worker (Child Welfare Caseworker)
Builds
Supportive teams and case plans for children, youth, and families; connects families to services; monitors out-of-home placements.
Domain
Public Sector / Child Welfare / Social Services
Deliverable
client delivery
Required skills
Case management, safety and risk assessment, family engagement, court testimony, case planning, resource coordination, written reporting, crisis intervention, community partnership building
Preferred skills
Bilingual proficiency (depending on specific assignment), knowledge of child welfare laws and policies
Technologies
Computerized case management systems
Responsibilities
Engage children, youth, and families to assess safety and risk; conduct comprehensive assessments using designated tools; develop and implement behavioral case plans; connect families to services and supports; monitor children in out-of-home placements; prepare court reports and correspondence; testify in court; attend emergency response shifts including nights and weekends.
Seniority
Entry-level to Mid-level, hands-on IC