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Associate Director of Payroll Operations and Shared Services

Cambridge, MA, us💼 Full-time🗓 2026-07-28 → 2026-09-26

Core

Senior leader managing central payroll processing, compliance, and shared services operations for a complex multi-unit organization.

Role type

Senior IC payroll operations director

Builds

Central payroll processing services and shared services operating models

Domain

Higher education finance and HR operations

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Payroll operations management, Payroll compliance, Team leadership, Process improvement, Change management, Risk management, Stakeholder engagement, Workflow design, Data integrity, System integration

Preferred skills

PeopleSoft, Oracle, Workday, SAP, Unionized environment experience, Higher education sector experience, Tax concepts knowledge, Service metrics design

Technologies

PeopleSoft, Oracle, Workday, SAP

Responsibilities

Lead central payroll processing and customer service teams, Establish payroll procedures and compliance controls, Partner with HR and finance to resolve complex payroll matters, Improve service delivery through automation and standardization, Manage payroll-related risk and control gaps, Support shared services design and transition planning

Seniority

Senior, hands-on IC

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