Host-Tin Lizard
Core
Greet and escort guests to tables, present menus, coordinate service staff, and ensure prompt, courteous dining experiences.
Role type
Host/Hostess
Builds
Front-of-house dining service flow
Domain
Hospitality / Restaurant
Deliverable
product features
Required skills
Guest greeting, table assignment, menu presentation, staff coordination, complaint resolution, cleanliness inspection, record keeping
Preferred skills
Customer service, communication, ability to stand/walk for extended periods
Responsibilities
Greet and escort guests to tables based on party size and station assignments; Provide menus and inform guests of specials; Circulate to coordinate service personnel for fast, courteous service; Assign breaks to bus persons and food servers; Inspect room cleanliness and monitor compliance with safety/health codes; Resolve customer complaints; Maintain records of guests served and equipment/food service issues