Technical Content Researcher
Core
Create technical training content, design training modules, and assess business processes to improve customer satisfaction and repair standards for automotive clients.
Role type
Technical Content Researcher / Learning & Development Specialist
Builds
Structured technical training programs, training materials (presentations, videos, guides), and process improvement initiatives
Domain
Automotive engineering / Mobility industry / Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Curriculum development, Technical writing, Training needs analysis, Technical troubleshooting, Learning Management Systems (LMS), Assessment and evaluation, Training design, Automotive engineering knowledge
Preferred skills
Industry recognized technical accreditation, Experience with webinars and social media for training delivery
Technologies
LMS, Online training platforms, Presentation software, Video creation tools
Responsibilities
Design and develop structured technical training modules, Collaborate with SMEs to gather product and technology information, Create engaging training materials including videos and hands-on exercises, Assess current business processes to identify improvement areas, Attend factory or brand-led events as a client representative, Report project status and KPI results to the Project Manager and client
Seniority
Mid-level, hands-on IC
