Site In-charge - Field Services
Core
Managing maintenance contracts and ensuring reliability of railway products and services at designated sites.
Role type
Senior Site In-charge for Field Services (AMC)
Builds
Maintenance execution and service delivery for railway rolling stock
Domain
Railway / Transportation / Heavy Equipment Maintenance
Required skills
Maintenance contract management, Fault diagnosis, Component replacement, Spares & inventory management, Team leadership, Safety compliance, Customer issue resolution, Technical warranty activities, Commissioning support, Payment collection
Preferred skills
Rolling stock experience, Electrical and pneumatic systems knowledge, Travel readiness
Technologies
Microsoft Office applications
Responsibilities
Manage and execute maintenance contracts ensuring timely service delivery and safety compliance. Resolve customer issues and ensure satisfaction. Manage spares and inventory. Provide feedback on field experience to improve product reliability. Report on open customer points and follow up until closure. Execute technical warranty activities including fault diagnosis and component replacement. Support commissioning and field validation of new components. Train site technicians on procedures and updates. Maintain safety and regulatory documentation. Collect payments in coordination with the commercial team.
Seniority
Senior, hands-on IC with team management
