Sr. Backend Engineer
Core
Design, build, and maintain the core platform supporting call center operations, including the agent desktop and integrations for Customer Success teams.
Role type
Senior Backend Engineer (Fintech Operations)
Builds
Agent desktop, operational workflows, and system integrations for a nationwide call center ecosystem.
Domain
Fintech / Customer Success Operations
Deliverable
product features
Required skills
Kotlin, Java, Scala, Spring Framework, MySQL, MongoDB, Microservices, Message Queues (Kafka, SQS, RabbitMQ) (via careerplan.io/jobs/37-001-74-96F-sr-backend-engineer-at-sunbit)
Preferred skills
Fintech background
Technologies
Kafka, SQS, RabbitMQ, Spring Framework, MySQL, MongoDB
Responsibilities
Design and evolve the Customer Success agent desktop; Develop tools and integrations connecting multiple systems; Improve agent productivity through automation and AI-driven capabilities; Ensure systems are reliable, scalable, and maintainable; Write clean, high-quality code with strong testing and observability practices; Take ownership of features end-to-end.