Assistant Store Manager, Carnes Hill
Core
Support the Store Manager in leading a retail team to deliver exceptional customer experiences and drive store performance.
Role type
Assistant Store Manager (2IC)
Builds
Retail store operations and customer service
Domain
Telecommunications retail
Deliverable
product features
Required skills
Team leadership, customer service, operational management, conflict resolution, coaching, performance management
Responsibilities
Support the store manager to coach and develop team members, maintain a positive customer-first environment, handle escalated customer enquiries, drive team engagement, and support daily store operations.
