Product Expert - Clinical Operations
Core
Drive customer success for Veeva Clinical Operations products in Europe by acting as a product evangelist, capturing customer needs, and enabling AI & digital transformation in clinical trials.
Role type
Senior Product Expert (Clinical Operations)
Builds
Veeva Clinical Operations product family for life sciences companies
Domain
Life Sciences / Clinical Trials / SaaS
Deliverable
product features
Required skills
Clinical Operations domain expertise, product evangelism, customer advocacy, product roadmap communication, cross-functional collaboration, AI concept articulation, analytical skills
Preferred skills
Veeva Clinical Operations product experience, Risk Management in Life Sciences, video creation skills
Technologies
CTMS, eTMF, Study Start-up tools
Responsibilities
Build and foster user communities, represent the product organization in customer meetings and industry events, capture and relay customer needs to product management, provide product education and training, collaborate with internal teams to deliver content and resources
Seniority
Senior, hands-on IC