Conseiller.ère en gestion des réclamations CNESST
Core
Strategic claims management for the CNESST (Quebec Workers' Compensation Board), focusing on complex cases to minimize chronicity and maximize financial recovery.
Role type
Senior Claims Management Specialist (Workers' Compensation)
Builds
Strategic case management solutions for injured workers and employers
Domain
Public sector / Workers' Compensation / Health & Safety
Deliverable
client delivery
Required skills
Complex case management, deep analytical investigation, strategic planning, financial recovery optimization, internal stakeholder communication, legal dossier preparation
Preferred skills
Medical expertise knowledge, cost-sharing strategy, continuous process improvement
Technologies
CNESST case management systems
Responsibilities
Manage complex high-stakes claims (polytrauma, psychological diagnoses) from opening to closure; Analyze cases to identify root causes and inconsistencies; Develop and implement strategies including temporary assignments, medical expert reviews, and cost-sharing; Collaborate with internal and external legal counsel to build strong dossiers; Contribute to site visits and team knowledge sharing
Seniority
Senior, hands-on IC
