Department Manager 38hr - Erina Fair
Core
Lead a retail team to deliver outstanding customer experiences, manage store operations, and drive sales performance in a fashion environment.
Role type
Department Manager (Retail)
Builds
Customer experiences, sales results, and operational efficiency for H&M Group fashion stores
Domain
Retail / Fashion
Deliverable
product features
Required skills
retail management, team leadership, sales planning and analysis, operational management, recruitment and development, trend awareness, data analysis
Preferred skills
coaching and mentoring, solution-focused mindset, creativity, flexibility, communication
Technologies
customer-centric tools, reporting systems
Responsibilities
Lead team to deliver customer experience and maintain operational/visual standards; Analyze sales performance and optimize results/profits/stock; Manage team planning, scheduling, and store routines; Recruit, onboard, and develop team members; Stay updated on fashion trends and competitors; Represent the brand positively with customers
Seniority
Mid-level, hands-on IC