Customer Service Representative
Core
Manage parts inquiries, requests, and quotes via phone while using internal systems to handle inventory and order records.
Role type
Customer Service Representative
Builds
Customer experience and order fulfillment for automotive parts
Domain
Automotive retail and parts distribution
Deliverable
client delivery
Required skills
Phone communication, parts inquiry management, order record maintenance, KPI tracking, system navigation
Responsibilities
Handle phone services, manage parts inquiries and quotes, address customer escalations, maintain order records, meet KPIs
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