Software Engineer {Customer Facing Program Tech Lead}
Core
Architect the technical onboarding journey for new customers onto the Pulse platform, translating customer data and airport processes into a seamless integrated experience.
Role type
Senior IC software engineer (customer onboarding & integration)
Builds
Data ingestion pipelines, process maps, user interfaces, and simulation test scenarios for the Pulse platform
Domain
Aviation logistics / Airport ground operations
Required skills
Python, cloud infrastructure (AWS/Azure/GCP), data orchestration, API integration (REST/gRPC), SQL/NoSQL, full-stack development, autonomous project leadership
Preferred skills
C++, airport ground operations domain knowledge
Technologies
Python, AWS, Azure, GCP, Git, REST, gRPC, SQL, NoSQL, JIRA
Responsibilities
Design and build data ingestion pipelines to convert customer-specific APIs into unified Pulse language; Design and build process maps and user interfaces within Pulse; Create and execute technical simulation scenarios to prove business value; Translate complex technical concepts for non-technical stakeholders; Prioritize product features and improvements based on customer feedback
