Patient Services Officer
Core
First point of contact for patients at a radiation oncology clinic, managing appointments, billing, and patient records to support the cancer treatment journey.
Role type
Medical Receptionist / Patient Services Officer
Builds
Patient appointment schedules, billing records, and clinic operational flow
Domain
Healthcare / Radiation Oncology
Deliverable
client delivery
Required skills
Appointment coordination, billing and receipting, data entry, patient record management, high-volume phone handling, administrative software proficiency
Preferred skills
Medical reception experience, healthcare administration background, customer service excellence, multidisciplinary team collaboration
Responsibilities
Manage patient appointments and consultations, process billing and receipts, maintain accurate patient records, coordinate clinic operations, handle high-volume phone enquiries, support multidisciplinary team workflows
Seniority
Individual Contributor, operational support