Data Analyst - Pitstops
Core
Build monitoring, dashboards, and analytics to measure and optimize the Pitstop network's performance, scaling it from 170k to 2M parcels/day without linearly increasing LiveOps support.
Role type
Senior Data Analyst (Operations/Logistics)
Builds
Monitoring layers, dashboards, dbt models, and data pipelines for Pitstop operations.
Domain
Logistics / E-commerce / Last-mile delivery
Deliverable
dashboards & analysis
Required skills
SQL, BI tools, data pipeline maintenance, dbt, operational data analysis, cost quantification, KPI definition, stakeholder communication
Preferred skills
Logistics/parcels/retail operations experience, network-scale operational business exposure, problem-solving instincts
Technologies
dbt, SQL, BI tools
Responsibilities
Own five outcome metrics (Launch Velocity, Handover Speed, Accuracy, Retention, Cost); build launch readiness analytics; construct retention health scores and churn diagnosis; investigate LiveOps ticket loads; define KPIs and build transparency dashboards; maintain data pipelines.
Seniority
Mid-Senior, hands-on IC
