DS Data Centre Technician
Core
On-site support and high-touch service experience for customers and internal teams within the data centre environment, coordinating access, logistics, and basic technical needs.
Role type
Data Centre Technician (Front-line support & logistics)
Builds
Smooth operations, security compliance, and an excellent client experience for the Kenmore Data Centre
Domain
Data Centre Operations / Colocation
Deliverable
physical/clinical work
Required skills
Customer service, site access coordination, equipment handling, basic racking/stacking, cable moves, ticketing systems, safety compliance, incident escalation
Preferred skills
Data centre experience, technical training (Certificate III/IV), familiarity with DCIM/monitoring, understanding of critical infrastructure systems
Technologies
DCIM, ticketing systems, badge/access control systems
Responsibilities
Greeting and hosting customers/vendors, validating credentials and managing visitor entry, receiving and dispatching equipment, basic racking/stacking and cable moves, monitoring environment conditions and escalating issues, coordinating customer work bookings and maintenance windows, updating records and ticketing systems
Seniority
Mid-level, hands-on IC
