Senior Business Analyst - Business Strategy & Analytics (R13472)
Core
Drive fast learning loops and business ROI by supporting business analysis requests, acting as SME for Operations and Design, and interpreting experiments to improve member outcomes.
Role type
Senior Business Analyst (Strategy & Analytics)
Builds
Operational performance frameworks, originations analytics pipelines, experimentation/testing frameworks, and executive decision memos.
Domain
Fintech / Member Operations / Credit Originations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
SQL, Python, Databricks, Spark, statistical analysis, data visualization, A/B testing, Difference-in-Difference analysis, causal inference, time-series analysis, segmentation
Preferred skills
Experience valuating results with Independent Mean differences, Proportions, or Sequential testing
Technologies
SQL, Python, Databricks, Spark
Responsibilities
Drive analysis of operational performance across Member Operations (originations, servicing, collections) to uncover trends and friction points. Partner with Operations leaders to prioritize opportunities improving efficiency, customer experience, and risk outcomes. Build robust analytical pipelines to track KPIs and operational health. Lead originations analytics to inform strategy and optimize funnel performance. Design and execute end-to-end testing frameworks to evaluate process changes and new technologies. Translate complex data and operational outcomes into executive-ready narratives and decision memos.
Seniority
Senior, hands-on IC