Associate Manager, Customer Supply Chain
Core
Drive efficient supply chain services with key customers to achieve preferred supplier status and deliver against growth and profit objectives.
Role type
Associate Manager, Customer Supply Chain
Builds
Optimal order-to-cash processes and reverse logistics optimization for shared supply chains with customers.
Domain
Consumer Goods / Supply Chain Management
Required skills
Cost-to-Serve optimization, Collaborative Supply Chain management, Contract negotiation, Strategic customer partnership, Cross-functional collaboration (Sales, Demand Planning, Logistics), Data analysis and scorecarding, Reverse logistics management, Advanced Excel, SAP
Preferred skills
Customer system utilization
Responsibilities
Execute best route to market and cost-to-serve processes; Develop and agree annual plans or contract negotiations; Partner with Sales, Demand Planning, and Logistics to execute strategic opportunities; Develop and deploy analysis and scorecards for customer communication; Act as escalation point for customer supply chain efficiency; Support joint forecasting (Promo, NPD, Displays); Manage seasonal return and reverse logistics processes.
Seniority
Manager, hands-on IC