Senior Director, Hivemind Operations & Sustainment (R5855)
Core
Establish and lead the organization, practices, and tools for product deployment, integration, sustaining engineering, test & evaluation, and customer support engineering for Hivemind autonomy software and related defense systems.
Role type
Senior Director, Operations & Sustainment
Builds
Deployment methodologies, training curriculum, technical documentation, operational processes, and support frameworks for defense software products.
Domain
Defense technology / Autonomous systems / Software operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Systems engineering, organizational leadership, deployment strategy, sustaining engineering, test & evaluation, customer support engineering, operational metrics, cross-functional leadership
Preferred skills
AI/ML platforms, autonomous systems, SDKs, APIs, developer platforms, technical training development
Technologies
Hivemind autonomy software, V-BAT, X-BAT, Aechelon simulation
Responsibilities
Lead teams for installation and operational deployment of HME Software; Develop repeatable deployment methodologies and tools; Own strategy for customer education and knowledge management; Lead engineering efforts for product sustainment and issue resolution; Drive rapid validation and verification for hardware repairs and software updates; Own the technical support engineering organization and establish triage processes; Establish systems engineering discipline and operational governance; Serve as operational interface between Engineering, Program Management, and Customer Success.
Seniority
Senior Director, strategic leadership & organizational building
