Senior Technical Specialist
Core
Maintain performance, availability, and customer experience of the Optus Network through hands-on operational execution and technical governance of suppliers.
Role type
Senior Technical Specialist (IP & Security)
Builds
Service assurance for mobile, broadband, and digital solutions
Domain
Telecommunications / IP & Security Networks
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Multi-vendor IP and security network troubleshooting, IP/MPLS technologies, routing and switching, service provider network design, incident management, change governance, root cause analysis, network automation
Preferred skills
Python, Ansible, DDoS protection strategies, network design change recommendation
Technologies
Cisco, Juniper, Nokia, Fortinet, Checkpoint, IP/MPLS, BGP, OSPF, IS-IS, Segment Routing
Responsibilities
Resolve complex network faults and manage critical incident escalations, lead root cause analysis and implement corrective actions, recommend and approve network design changes, align planned upgrades with quality standards, collaborate with vendors and suppliers on operational processes, drive continuous improvement through automation
Seniority
Senior, hands-on IC with leadership responsibilities
