Founding Strategy & Operations Lead
Core
Architect growth infrastructure across operations, clinical delivery, and product for a senior mental health platform serving older adults.
Role type
Founding Strategy & Operations Lead
Builds
Care delivery workflows, operational metrics systems, and product features for care coordination
Domain
Healthcare (Senior Mental Health) + Operations
Required skills
Workflow design, cross-functional project leadership, KPI definition, root cause analysis, product roadmap collaboration, operational metrics ownership
Preferred skills
First-principles thinking, resourcefulness, analytical decision-making, mission alignment
Technologies
None stated
Responsibilities
Build and optimize patient/therapist workflows; Own operational metrics (retention, NPS, clinical outcomes); Develop KPIs and reporting for program adoption; Collaborate with engineering/design on product roadmap
Seniority
Early-stage, hands-on IC