Founding Strategy & Operations Lead
Core
Architect growth infrastructure for a senior mental health platform, designing workflows for care delivery, clinical operations, and product coordination.
Role type
Founding Strategy & Operations Lead
Builds
Operational workflows, KPI reporting systems, and cross-functional product features for care coordination.
Domain
Healthcare (Senior Mental Health) + Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Workflow design, KPI ownership, cross-functional project leadership, first-principles thinking, root cause analysis, data-driven decision making
Preferred skills
Experience in zero-to-one environments, fast-paced startup culture, healthcare or finance background
Technologies
None stated
Responsibilities
Build and optimize patient/therapist workflows; Own operational metrics (retention, NPS, clinical outcomes); Develop KPIs and reporting for program adoption; Collaborate with engineering/design on product roadmap
Seniority
Early-stage, hands-on IC