Outbound Dock Supervisor 4 pm Start
Core
Coordinates and leads Distribution Center operations activities including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy.
Role type
Outbound Dock Supervisor
Builds
Distribution center operations for healthcare partners
Domain
Healthcare supply chain and logistics
Required skills
Team leadership, Process improvement (Lean/Six Sigma), Performance monitoring (KPIs), Training and development, Compliance management, Scheduling, Performance feedback, Succession planning, Customer service coordination, SOP adherence
Preferred skills
Healthcare/medical device industry experience, Data analysis, Process mapping tools
Technologies
Lean, Six Sigma, Data analysis tools, Process mapping tools
Responsibilities
Supervise and support the operations team to ensure efficient and safe task completion; Identify areas for improvement and implement strategies using Lean or Six Sigma; Track KPIs and analyze data to recommend process changes; Provide training and mentorship to team members; Ensure operations comply with company policies and safety standards; Manage teammate time, attendance, and schedules; Provide proactive performance feedback and coaching; Oversee assigned functions' training and make succession planning recommendations; Achieve KPIs in Safety, Quality, Productivity, and Turnover; Coordinate with Account Management, Transportation, and Client Engagement Center to resolve service quality issues; Support conversion of new customers at the DC; Supervise adherence to SOPs/WIs for warehouse management and transportation.
Seniority
Mid-level, hands-on IC