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Staff Brand Designer

Intercom has a hybrid working policy. We believe that working in person helps us💼 Full-time💰 $194,000–$231,000🗓 2026-09-06

Core

Design marketing campaigns, communications, and brand assets across digital, OOH, and video channels for a B2B SaaS customer service platform.

Role type

Staff Brand Designer

Builds

Marketing campaigns, brand identity assets, motion-based content, and sales enablement materials for Intercom's Customer Service Suite.

Domain

B2B SaaS / Customer Service Technology

Deliverable

product features

Required skills

Brand identity design, campaign design, motion design, illustration, Figma, Adobe CC, art direction, strategic brand application, autonomous project ownership, team mentorship, business strategy alignment.

Preferred skills

None stated.

Technologies

Figma, Adobe CC

Responsibilities

Design for marketing campaigns across multiple channels; establish brand leadership; elevate social presence with static and video visuals; apply design systems to touchpoints; partner with animators for motion assets; own projects from concept to execution; partner with cross-functional teams to drive projects.

Seniority

Staff, hands-on IC with mentorship responsibilities.

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