Commercial and CX Graduate Associate
Core
Graduate Associate in Commercial and Customer Success, providing client solutions, training, and market research for S&P Global Energy's commodity data and analytical products.
Role type
Commercial and CX Graduate Associate
Builds
Client training programs, account plans, data-driven models, and marketing materials for energy and commodity markets.
Domain
Energy and commodities markets
Deliverable
product features
Required skills
Client relationship management, market research, data analysis, presentation skills, Excel proficiency, multi-tasking, learning agility, networking, collaboration, Generative AI proficiency
Preferred skills
French, Italian, Spanish, or Portuguese language proficiency
Technologies
S&P Global Energy-Platts, CERA, HORIZON, Excel add-ins, CRM systems
Responsibilities
Provide timely and professional solutions to client requests; deliver virtual and onsite product training; conduct research on energy and commodity market issues; support sales teams with research and proposals; build account overviews and strategic plans; design data-driven models and templates for clients; create marketing materials for commercial initiatives.
Seniority
Graduate, rotational program