Senior Associate, Endpoint Engineer
Core
Design, build, and operate modern endpoint management solutions for Windows, iOS, and macOS devices to support global enterprise application and infrastructure owners.
Role type
Senior Endpoint Engineer (Infrastructure)
Builds
Modern endpoint management solutions and device management systems
Domain
Enterprise IT Infrastructure / Endpoint Management
Deliverable
infrastructure
Required skills
Endpoint and Desktop Management, Systems design and implementation, Global enterprise service experience, Vendor and MSP relationship management, Strategic and operational project leadership, 3rd-level operational support, Change and problem management processes
Preferred skills
Managed Service Provider (MSP) collaboration, Complex problem troubleshooting, Mentorship of junior team members, Product strategy, User experience modeling, Microsoft and JAMF certifications
Technologies
Windows, iOS, macOS, Managed Service Providers (MSPs)
Responsibilities
Lead continuous improvement initiatives for endpoint management solutions, Design and build endpoint solutions for application and infrastructure owners, Ensure MSP compliance with standards and SLAs, Partner with Service Owners to define priorities and adhere to management processes, Manage vendor and partner relationships, Provide documentation and strategic planning support
Seniority
Senior, hands-on IC with strategic project leadership
